A celebrity from LA. She comes to heartland for a retreat in season 2, and loves it. When Amy tells her she can not ride Pegusus, she disobeys Amy and goes on a trail ride with Caleb which gets Sick Pegusus injured. Later when Mindy rates Heartland terribly, Lou kicks Mindy out of the dude ranch. Her manager asks Amy if he can send another one of his clients, but she says no.